“Lucozade Flow Show” Promotion Terms and Conditions

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry and claim instructions are deemed to form part of the terms and conditions and by participating, entrants will be deemed to have accepted these terms and conditions, and agreed to be bound by them. 

Who may enter:


This promotion (“Promotion”) is open to residents of Great Britain aged 18 or over.


Employees (or family members of employees) of any group company of the Promoter, companies associated with the Promotion and all affiliates of such companies may not enter this Promotion. 

How to enter:


No purchase necessary. 


To participate in the Promotion, entrants must:


Receive a Lucozade Promotional Sample Can (“Can”) from staff at the sampling venues during the Promotional Period. 


Upon receipt of a Can, go to www.lucozadeenergy.com/deliveroo and enter the following information during the Promotional Period (defined below):


unique promotional code (“Code”) found on the Can;






Date of Birth


email address


Multiple entries from an entrant is permitted, however each Code may only be used once.


Codes are case-sensitive and must be entered online exactly as they appear on the pack. Attempts to enter the same Code more than once, the use of codes from non-Promotional packs, or the use of any Promotional codes not intended for use in this Promotion will not be valid, may result in disqualification and all entries will be declared void.


The Promoter does not assume any responsibility for Codes damaged or defaced in a manner outside the Promoter’s control. If a participant cannot read their Code due to the Promoter’s error (e.g. printing error), they should contact Lucozade Customer Service by following the 'contact us' link at Consumer.care@lrsuntory.com or by calling 0800 096 3666 with details of the problem Code in question, no later than 15th September 2017. Once a genuine error has been verified, the entrant will be provided with a replacement code.


The promotional period is between 03.07.17 and 11.59pm on 15.09.2017 (“Promotional Period”). Entries outside of this period will not be valid.



All first-time entries will qualify for a £5 off Deliveroo voucher (one time use) (“£5 Gift”) which will be sent by email each time a valid first-time entry is made. 


The following prizes (together the “Prizes”) are available during the Promotional Period:


10 x £2,600 worth of Deliveroo vouchers (“One Year’s Free Food Prize”); 


1,000 x £50 Deliveroo vouchers (“£50 Prize”).


There are 1,010 Prizes to be won throughout the entirety of the promotion as set out below:


First Week:  During the first week of the Promotional Period (03/07/17 to 09/07/17), there will be 7 prize draws and a total of 13 Prizes awarded each day, selected by a randomiser computer program. Each draw will be conducted within 24 hours. Winners will be notified within 2 working days by e-mail.


Remainder of Promotional Period:  During the remainder of the Promotional Period (10/07/17 to 15/09/17), Prizes will be awarded to entries that occur from at or nearest to a pre-determined time of day (“a Winning Moment”).  There will be 919 randomised Winning Moments (and therefore 919 Prizes awarded during this period. The Winning Moment mechanism will be undertaken by an automated computer program.  All winners of the winning moment prize draw will be notified on screen immediately after entering. Winners will also be notified by email.

Prize Terms and Conditions:


£5 Gift Terms and Conditions: For £5 off your next order register and enter your unique voucher code at checkout on deliveroo.co.uk or via the Deliveroo app. The offer is valid for new and existing customers. The voucher code is valid for redemption until 30/9/2017. Minimum spend of £15 where applicable & charge of £2.50 (“Deliveroo Fee”) applies. Specific menu items subject to availability. The unique voucher code has a validity period of 30 days after date of redemption. Credit cannot be redeemed in conjunction with another discount code. See deliveroo.co.uk/legal for full terms. For assistance please contact the Deliveroo Customer Support team at support@deliveroo.co.uk or by telephone on +44 203 322 3444.


£50 Prize Terms and Conditions: For £50 credit to be added to your Deliveroo account enter your unique voucher code at checkout on deliveroo.co.uk or on the Deliveroo mobile app. The offer is valid for new and existing Deliveroo customers. The code is valid to 15/10/2017. Minimum spend of £15 where applicable & charge of £2.50 (“Deliveroo Fee”) applies. Specific menu items subject to availability. The unique voucher code has a validity period of 60 days after date of redemption, can only be redeemed once and cannot be redeemed in conjunction with another discount code. For assistance please contact the Deliveroo customer support team at support@deliveroo.co.uk or by telephone on +44 203 322 3444.


One Year’s Free Food Prize Terms and Conditions: For a year’s free food from Deliveroo (in the form of £200 credit every 4 weeks for 52 weeks) Deliveroo will contact winner within 10 working days, and the credit will be added to the winner's Deliveroo account. If winner cannot be contacted after 28 days, total prize will be forfeited. £200 credit will be added every 4 weeks to your Deliveroo account. The offer is valid for new and existing Deliveroo customers. Each £200 of credit will expire 90 days after it is loaded into the winner's account. Existing credit from a previous month will be used first, and credit can be used across multiple orders. Minimum spend of £15 where applicable & charge of £2.50 (“Deliveroo Fee”) applies. Specific menu items subject to availability. For assistance please contact the Deliveroo customer support team at support@deliveroo.co.uk or by telephone on +44 203 322 3444.


Unless the prize winner is notified otherwise, the Prizes cannot be used in conjunction with any other offer, discount, promotion or code (including without limitation student discount), and must be used within the period stipulated and used in one transaction i.e. you cannot use the Voucher for partial payment and/or multiple times for individual purchases below the full voucher value (in such circumstances you will lose the remaining balance). All vouchers can only be redeemed against purchases on the Website and cannot be used on any other medium including at any concession or store, or any third-party website.


Customers who win a prize must retain their on-pack Code, which may be required in order to verify your prize. To claim prizes, the instructions on the promotional website must be followed.


The Promoter reserves the right to substitute the prizes (or any part of the prizes) for a prize or prizes of equivalent or greater monetary value if this is necessary for reasons beyond its reasonable control. There is no cash alternative to the prizes (or any part of the prizes) and unless the Promoter agrees otherwise in writing the [prize is/prizes are] non-refundable and non-transferable. 


Third party terms and conditions apply to parts of the prizes where applicable.


Details of prize winners’ names and county will be available for one month after the close of this Promotion by writing to the Promoter at the address set out below and stating the name and date of the Promotion or by emailing Consumer.care@lrsuntory.com.



There are certain things for which the Promoter does not accept any liability to you, and these are explained in the next three paragraphs. The law does not allow the Promoter to exclude or limit its liability for some things, such as death or personal injury caused by its negligence, or loss caused by a false statement where the statement is made fraudulently. The Promoter accepts full liability for these matters and all matters for which it cannot, under English law, exclude or limit its liability. Otherwise, the exclusions of liability described below will apply. References to the “Promoter” include all of the Promoter’s associated companies, agents or any other third party involved in the Promotion.


Subject to the above paragraph, the Promoter will not be responsible for (and will have no liability in connection with) acts, omissions and occurrences beyond the Promoter’s reasonable control, including but not limited to:


any postponement or cancellation of the Promotion;


any changes to prizes or the way in which they can be used;


damage, loss, injury suffered by any entrant entering the promotion or as a result of accepting or using any prize;


problems with the allotment or dispatch of prizes (such as prizes failing to reach the intended recipient); and


any act, omission or default of any third party supplier.


The Promoter does not accept responsibility for network, computer, hardware or software failure of any kind, which may affect the sending, receipt or processing of your entry.


If this Promotion is unable to run as planned due to computer virus, network/technical/communications failure, tampering or any cause beyond the Promoter’s reasonable control, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion or invalidate any affected entries (subject to any written directions given under applicable law). Entries must not be made through agents or third parties or any automated entry software or any other means which allows an entrant to automatically enter repeatedly. Incomplete entries will be disqualified and will not be counted.


The Promoter’s decision is final and binding in all respects on all entrants. No correspondence will be entered into. Entries that do not comply in full with these terms and conditions will be disqualified.


The Promoter reserves the right to verify the validity of entries and entrants. If the Promoter has grounds to suspect any entrant or third party of cheating, deception or fraudulent or unsportsman-like conduct of any kind (including, without limitation, manipulating the promotion, choice of prize winner(s) or any entry) the Promoter reserves the right (in its sole discretion) to disqualify any entrant, entry or person it reasonably believes to be responsible for, or associated with, such activity.


The Promoter reserves the right to amend these terms and conditions at any time.

Personal Details:


The Promoter will use each winner’s, and each entrant’s personal details for the purpose of administering this Promotion. Please see our Privacy Policy at www.lucozadeenergy.com/privacy-policy/ or further details.


Subject to paragraph 31, entrants’ details will only be held and used for the purpose of carrying out this promotion, which includes being handled by the Promoter’s agents and Deliveroo (and Deliveroo’s agents where necessary) for the fulfilment of the promotion, and will be deleted on completion of the promotion. Entrant details will not be passed to anyone else or used for any other purpose.


If you have explicitly opted in, the Promoter (and their respective business partners if applicable) may also use the details you give us to contact you for marketing purposes by post, email and/or SMS.


The winners agree to allow the Promoter to use their name and likeness for advertising and publicity purposes without additional remuneration. The winners may be required to take part in reasonable publicity and PR activity at the Promoter’s request.

English Law applies:


This Promotion, and any dispute or claim arising out of or in connection with it (including the prize(s)), shall be governed by and construed in accordance with English law. You irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this Promotion (including the prize(s)). 


If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these terms and conditions and the remaining clauses shall survive and remain in full force and effect.



The Promoter is Lucozade Ribena Suntory Limited whose registered office is 2 Longwalk Road, Stockley Park, Uxbridge UB11 1BA